Next Day DeliveryAll deliveries will be “Next Day Delivery” except the following postcodes;
AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44 & ZE1-3.
Deliveries to these postcodes will be 2 working days.
TimingAll orders received by 2pm will be dispatched the same working day.
Normal delivery times are between 9am and 5pm, Monday to Friday.
Confirmation of DeliveryCustomers will be notified by text and/or e-mail on the day dispatch to confirm collection.
Customers will be notified by text and/or e-mail on the morning of delivery to confirm a 1 hour delivery window. Customers have the option to change the timing of delivery if required.
If for whatever reason there is no one at the address at the time of delivery, the driver will try to contact a neighbor to leave the parcel with. A card will be posted through the customer’s letterbox notifying them which neighbor has received the parcel.
If the driver has to return the parcel to the depot, a second attempt will be made to deliver the parcel the next working day.
Again, customers will be notified by text and/or e-mail on the morning of delivery to confirm a 1 hour delivery window.
If the second delivery is unsuccessful, the parcel will be returned to the depot and be held for 5 working days where customers can collect. Any further attempts at delivery will be subject to additional charges.
DamagePlease check your delivery carefully to ensure that nothing has been damaged during transit. When you sign for receipt of the delivery, please be aware that you are signing to say that the products have arrived in good condition. If there is damage then make sure you sign for the delivery as damaged; you will then need to let us know within three working days.
Any delivery issues must be reported to Verdo Renewables immediately.
PricingAll prices displayed include delivery to a mainland UK address – all offshore destinations will be subject to a delivery surcharge.
For deliveries to other areas, please contact our Sales Team on 01264 342009 or firstname.lastname@example.org for a quote.
Delivery Terms - Palletways - pallets
Our CarriersMost of our products are now delivered by Palletways through the UK pallet network. Verdo Renewables Limited has arranged a really good delivery system with them, whereby the goods are taken overnight to your local depot. They will usually then contact you before delivery. They will also have a tail-lift and hydraulic trolley to make your fuel delivery as easy as possible.
If you have restricted access, please tell us so that we can ascertain what size of truck will be able to deliver to you either a 17 tonne lorry or alternatively a 7.5 tonne lorry. Please note a 17 tonne vehicle is only slightly larger than a dustbin truck and requesting delivery by a 7.5 tonne vehicle may extend our standard delivery times.
If there are other restrictions like very low overhanging trees, slope or a gravel driveway, please let us know beforehand so we can tell the delivery company.